The thick black border may be due to monitor settings. Look for controls
on front/back of the monitor to expand the display area.
Troubleshooting Video Problems in Windows
"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.
"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider. Really, you should need nothing
higher than "High Color (16 bit)", for speed/resource considerations.
If you move the Screen Area slider to 1024x768 there, be sure to click
the Advanced button, & select Large fonts.
Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...
For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.
Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).
(4) Boot to Normal Mode.
Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop; choose "Properties" from the
drop-down menu; select "Settings;" click on the "Advanced" button; and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.
[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.
Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.
Bill Starbuck (MVP)
To identify your video adapter correctly, download and run either the
Aida32 utility, available here:
Once you have identified the display adapter, go to the manufacturer's
web site and download the correct driver for you operating
system....(such as) Windows 98/98SE.
Glen Ventura, MS MVP Shell/User, A+
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
| Hi, i have re-installed windows 98SE on my laptop due to many
| Everything is great except the fact that the window is much smaller
| actual screen. So everything is surronded my a hug thick black border.
| cannot change the screen resolution (it is stuck on 600*400). Also, i
| change the amount of colours that are used. It only has 2 options - 2
| and 16 colors.
| Do i need additional drivers for my display. I tried looking for them,
| cannot find anything.
| My laptop is a SONY VAIO
| model: PCG 747
| can anyone help me resolve this problem